At Gliderix, we are committed to delivering high-quality mobility scooters built for reliability, comfort, and long-term performance. Every purchase is backed by our warranty and dedicated customer support, giving you confidence and peace of mind.
2-Year Limited Warranty
Every new Gliderix mobility scooter includes a 2-Year Limited Warranty covering defects in materials and workmanship under normal residential use from the date of delivery.
If a manufacturing defect is confirmed during the warranty period, we will, at our discretion:
- Repair the defective product or component
- Replace the defective part
- Provide a replacement product if repair is not practical
What's Covered
Our warranty covers manufacturing defects affecting:
- Frame and chassis
- Electric motor
- Battery (manufacturing defects)
- Electronic controller
- Battery charger
- Wiring and electrical components
- Factory-installed lights
- Factory-installed controls
What's Not Covered
The warranty does not cover:
- Normal wear and tear
- Cosmetic damage (scratches, dents, fading)
- Damage caused by misuse, accidents, abuse, or neglect
- Unauthorized modifications or repairs
- Improper assembly or maintenance
- Water, fire, or weather-related damage
- Commercial or rental use
- Consumable parts such as tires, inner tubes, grips, and upholstery that wear through normal use
Battery Coverage
The battery is covered against manufacturing defects during the warranty period.
Like all rechargeable batteries, battery capacity naturally decreases over time with regular use. This normal reduction in capacity is not considered a manufacturing defect.
How to Submit a Warranty Claim
To begin a warranty claim, please contact our support team with:
- Your order number
- Full name
- A description of the issue
- Photos or videos showing the problem (if applicable)
Our team will review your request and provide the appropriate solution as quickly as possible.
Need Assistance?
If you have any questions about your warranty or need to file a claim, we're here to help.
Email: support@gliderix.com
Phone: +1 (727) 555-4821
Business Address:
Gliderix
7901 4th St N, Suite 300
St. Petersburg, FL 33702
United States
Shop with Confidence
When you choose Gliderix, you're investing in quality, reliability, and dedicated customer support. Our warranty is designed to ensure you can enjoy your mobility scooter with confidence for years to come.