We're here to help! Whether you have a question about our products, need assistance with an order, or require technical support, the Gliderix team is ready to assist you.

Our goal is to provide fast, friendly, and reliable customer service every step of the way.

Customer Support

For all inquiries, please contact us using the information below.

Email: support@gliderix.com

Phone: +1 (727) 555-4821

Website: www.gliderix.com

Business Address

Gliderix

7901 4th St N, Suite 300
St. Petersburg, FL 33702
United States

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday: 10:00 AM – 4:00 PM (EST)

Sunday: Closed

We aim to respond to all emails within 24 business hours.

How Can We Help?

Our support team can assist you with:

• Product recommendations
• Order status and tracking
• Shipping inquiries
• Returns and refunds
• Warranty claims
• Payment assistance
• Replacement parts and accessories
• Technical support
• General questions

Before Contacting Us

To help us assist you more quickly, please include:

• Your full name
• Order number (if applicable)
• The email address used for your purchase
• A detailed description of your inquiry
• Photos or videos (if reporting a product issue)

Frequently Asked Questions

Many common questions are answered in our:

• FAQ
• Shipping Policy
• Returns & Refund Policy
• Warranty Policy
• Payment Policy

We recommend checking these pages for immediate assistance.

We're Here for You

Customer satisfaction is our top priority. Whether you're shopping for your first mobility scooter or need support with an existing purchase, our dedicated team is committed to providing prompt, professional, and personalized assistance.

Thank you for choosing Gliderix. We look forward to helping you enjoy greater freedom and mobility.